Backloading Questions and Answers

This is different for every customer, but typically, we suggest allowing around 1-2 weeks' notice to ensure we can provide you with the best service possible.

For moves out of major cities, we usually have a truck in each city 1-2 times per week at least, often more. So there is always another option available soon.

For moves from more regional locations, due to the frequency with which we service the capitals, we are often in most regional hubs at least once per week.

If you already have a quotation, please reply to it with your pickup and delivery addresses, and we can confirm our soonest availability. If you need to confirm a price for your move, please visit our quote page to submit your details.

The more notice you can provide, the better. As a minimum for customers, we would suggest around 2-3 weeks' notice to ensure we can do the dates you need.

However, we are always happy to tackle any urgent moves. We often move customers with as little as 2-3 days notice.

For any urgent moves, please schedule a call back from one of our team here: https://backloadingremovals.com.au/contact-removals/

If you choose to move pot plants with your furniture there are certain regulations that must be obeyed.

Also be sensible when preparing plants to be moved, do not water them for a few days prior, be selective, and try to keep them to a bare minimum.

Pot plants in clay pots are notoriously bad at moving on trucks as the weight of the soil tends to break the pots. You may be better off ditching the plants and keeping the pots, cleaned of course.

Check with your destination states department of Primary industries regarding specific plants

Yes, we always recommend you wrap your upholstered furniture in plastic covers, as even when they are wrapped in our removal blankets they can often get dirty whilst inside a truck.

There are many reasons that you should not leave items in drawers or cupboards when moving interstate

• You run a high risk of damage occurring to your drawers
• There is the possibility of your belongings falling out and getting lost
• The item becomes far too heavy to move safely

If you are looking for our professional opinion, we do not suggest it, but we also understand that some people do it anyway.

Once a booking date has been confirmed, all that is required is to process a deposit to secure the date.

This can be done via our online payment portal.

https://backloadingremovals.moveroo.com.au/payments

You can also give us a call and process this over the phone.

Alternatively, you can also pay via bank transfer.

All the initial options are available for the balance payment, along with providing the driver cash.

Moving furniture long distances on trucks or via rail means there is always a higher risk of damage to your belongings than if they are sat in your home.

We recommend an All Risk Policy on any long distance move

You can grab  free quote from these guys

https://movinginsurance.com.au

Book cartons are 400 * 300 * 430.
All measurements are in mm

This box is the smallest of the standard-sized boxes, and because of that it is the ideal choice for packing heavy items and small items

Standard removal cartons are approx 650 * 450 * 450

This box is particularly useful for packing bulky but light items such as clothes, shoes, bed linen and cuddly toys you’ve yet to grow out of.

We are happy to assist with dismantling and/or assembly if required. However, please note this must be arranged in advance to ensure we bring the correct tools.

There is also an additional charge for this.

Please arrange a time for us to call and discuss this with you (https://backloadingremovals.com.au/contact-removals/)

Our quotes are totally free and put no obligation on you.

If we come back with a great price and you want to discuss it further, give us a call.

We will try to beat any written price on any more.

We find we are very competitively priced across the board but will always have another look to see if a competitor can make the same move at a better price.

If you want us to match a competitor's price, please reply to our quotation and provide the written quote; please ensure the email you send includes the list of items so we can be sure we are quoting the same job.

If you go through the process of submitting an inventory list, then the chances of an incorrect quote substantially drop. We can be much more accurate when we know precisely what items we are moving. However, we understand this cannot be easy to get perfect.

Even if you can submit an 80-90% accurate list, we can give you a really good idea of the price. We will honour the original quoted rates if you need to adjust them later. We require a minimum of 1 week's notice from the collection date on any reductions, and all increases are subject to available space on the truck. We will never accept items if it means we are unable to fulfil another customer-booked job.

The quote page is here: https://backloadingremovals.moveroo.com.au/

For a furniture moving quote, visit https://backloadingremovals.moveroo.com.au/ and complete the provided form with your details and relocation specifics. You'll receive a customized quote for your furniture moving needs.

For a backloading quote, please visit https://backloadingremovals.moveroo.com.au/ and complete the form with your moving details. This will enable you to receive a tailored quote for backloading services.

To arrange your backloading removal service, visit https://backloadingremovals.moveroo.com.au/bookings. On this page, you'll find a detailed booking form. Please fill it out with all the necessary information about your move, such as the date, locations, and specifics about the items you need to be transported. The form will guide you through each step, ensuring all relevant details are provided.

To book a furniture removal service, visit https://backloadingremovals.moveroo.com.au/bookings. On this page, you'll find a comprehensive booking form. Fill in the necessary details about your furniture removal, such as the date, pick-up and delivery locations, and information about the furniture items to be moved. The form captures all essential information to ensure a smooth removal process. Once you've completed and submitted the form, your furniture removal booking will be confirmed, providing you with a reliable and efficient service tailored to your needs. The entire process is user-friendly and aimed at making your furniture removal booking experience as convenient as possible.

To pay for your removal services by credit card, visit https://backloadingremovals.moveroo.com.au/payments. This page provides a secure platform for credit card payments. Follow the instructions to enter your credit card details and complete the payment process. The system is designed to be secure and user-friendly, ensuring a hassle-free transaction for removal or backloading services. Once your payment is successfully processed, you will receive a confirmation, securing your booking with the chosen services.

To pay for furniture removal services, visit https://backloadingremovals.moveroo.com.au/payments. This page offers a secure method for processing payments. Follow the prompts to enter your payment details for your furniture removal services. The system is streamlined and secure, ensuring a smooth transaction. Once your payment is processed, you'll receive confirmation, finalizing your furniture removal service booking.

Pre-pack or pack your breakables, etc., into boxes.

Pre-packing costs do vary depending on precisely what you need. You can typically expect to pay between $25.00 and $30.00 per box. ( price includes all materials, boxes, tape, etc.)
Please reply to your quote with an estimate of how many boxes you need so we can requote accordingly.

At Backloading Removals, we're proud of the positive feedback we've received from our customers. On our "Interstate Removals Reviews" page, you'll find genuine testimonials showcasing our commitment to providing top-notch interstate moving services.

We invite you to read these testimonials to understand better the quality and care we bring to every move.

https://backloadingremovals.com.au/interstate-removals-reviews/

If you prefer to speak to somebody, there are a few options.

You can call our office number  Tel:(07) 2112 6055

You can email us at service@backloadingremovals.com.au and request one of our team to call you ASAP.

You can also schedule an appointment for our team to call you at a suitable time. https://backloading.setmore.com/