Removalist Questions: What to ask before you book your move
Do I need Removal Insurance?
How much notice do I need to give to book?
This differs from job to job, but ideally we would like around a week to provide the best service we can for you.
But in the case of last minute jobs, as long as it is from a metropolitan area to another, we would only need around 48 hours notice.
If you would like to find out what sort of notice we’d need for your move, just give us a call.
How can I pay for my move?
We accept all major credit cards with a 2% surcharge, alternatively you can do a direct transfer to our bank account if that’s easier
Should I empty items from furniture
There are many reasons that you should not leave items in drawers or cupboards when moving interstate
1. You run a high risk of damage occurring to your drawers
2. There is the possibility of your belongings falling out and getting lost
3. The item becomes far to heavy to move safely
What size is tea chest carton
Standard removal cartons are approx 650 * 450 * 450
This box is particularly useful for packing bulky but light items such as clothes, shoes, bed linen and cuddly toys you’ve yet to grow out of.
Can you dismantle and reassemble my items?
We can dismantle and reassemble your items for you.
Usually we have the tools on the truck, although it would be good if you could let us know prior to our arrival.
There is normally an extra charge for this, as time will need to be allowed for it, so please contact us in advance of moving day to discuss
Backload Car Transport
Unfortunately we are unable to transport both the car and furniture together.
However we can assist with car transport.
Please visit MoveMyCar.com.au you can get a quote to transport your vehicle anywhere in Australia.
Should I use plastic covers for beds and lounges?
Yes, we always recommend you wrap your upholstered furniture in plastic covers, as even when they are wrapped in our removal blankets they can often get dirty whilst inside a truck.
When to book a backload?
Obviously the more notice you give us the better, but as a minimum we would ideally like around about 7 days notice.
Having said that, if you are in need of an urgent and last minute move, we can assist in this kind of service also.
Transporting Pot Plants When You Move
If you choose to move pot plants with your furniture there are certain regulations that must be obeyed.
Also be sensible when preparing plants to be moved, do not water them for a few days prior, be selective, and try to keep them to a bare minimum.
Pot plants in clay pots are notoriously bad at moving on trucks as the weight of the soil tends to break the pots. You may be better off ditching the plants and keeping the pots, cleaned of course.
Check with your destination states department of Primary industries regarding specific plants
What size is a book box
Book cartons are 400 * 300 * 430.
All measurements are in mm
This box is the smallest of the standard-sized boxes, and because of that it is the ideal choice for packing heavy items and small items
Complete an inventory when moving
We always prefer an inventory list because generally when it comes to a cubic meter quote, the customer often either overestimates or overestimates the size of their jobs and then the price your quoted could be incorrect.
To greatly reduce the risk of an incorrect quote, we always request that the customer fills out an inventory list as it is the most accurate way to quote a job.